The Trap of Fuzzy Logic
Hey, Its Del Again!
Let’s dive into another head-scratcher: how decisions—or indecisions—can sabotage your success and hit your bottom line. Ever find yourself clinging to a vendor that’s clearly dropping the ball? Maybe you’ve whispered, 'It’s not perfect, but switching feels like a hassle,' or, 'Better the devil you know, right?' Classic fuzzy logic trap!
It’s amazing how far a little fuzzy logic can go when it comes to justifying the unjustifiable—like sticking with vendors everyone knows are terrible. Decision-makers often ignore glaring pain points flagged by their teams, waving them off with excuses like, “It’s not perfect, but it works,” or “Switching would just be too much trouble.” Spoiler: it’s not working, and the trouble is already here.
Let’s Dive In!
Here’s the thing: ignoring the grumbles from the rank and file doesn’t make the problems go away. It just kicks the can down the road while costs quietly pile up—operational headaches, missed savings, and lost time you'll never get back. But instead of facing reality, fuzzy logic swoops in, convincing you that the devil you know is somehow safer than making a change.
Let’s get real—this is less about risk aversion and more about comfort with mediocrity. And mediocrity comes with a price tag. Every day you stick with a subpar vendor or partner, you’re leaving better results (and money) or personal growth on the table.
Where Do We Begin?
Enough talk—here are three smart ways to ditch the fuzzy logic and make sharper decisions:
1) Prioritize Numbers Over Nostalgia
Forget the warm fuzzies about "the devil you know." Look at the cold, hard facts. Missed deadlines? Rising costs? Let the data guide you, not your comfort zone.
2) Calculate the Cost of Inaction
Think staying put is easier? Think again. Add up the inefficiencies, missed savings, and wasted time. Spoiler: the real hassle is doing nothing while the costs pile up.
3) Test-Drive a Better Fit
Not ready for a full switch? Try before you buy. Pilot a new vendor on a small scale and let real results show you why change is worth it. If you’d like to test a PBM or ancillary solution before fully committing, Prodigy is here to help
Escaping fuzzy logic isn’t just about clarity—it’s about leveling up your game. If you have any doubts, give me five minutes to challenge your thinking about your current PBM or ancillary vendors. If you don’t walk away with valuable insights, I’ll buy you a coffee. But if I’m right, you’ll be one step closer to ditching the fuzzy logic and making a decision your whole team will thank you for.
Ready? Let’s chat.
